Fortune Clock Casino, launched in 2020 under a Curacao Gaming Control Board license, pitches itself as a broad game hub with dozens of providers and 24/7 live chat. But a closer look at player feedback, complaint logs, and the scores assigned by independent trackers reveals a more complicated picture. Here’s what you actually get when you spin at the fortune clock.
What Works: The Positives
The casino does a few things right, especially for players who value variety and accessibility:
- Game selection – Providers include Microgaming, NetEnt, Betsoft, Evolution Gaming, Play’n GO, Big Time Gaming, Nolimit City, and many others. That’s a genuine breadth of slots, table games, and live dealer options.
- Live chat around the clock – Support is available 24/7 via live chat, plus email. No FAQ section is listed, but the chat team responds quickly.
- Mobile browser play – No app download needed. The site works directly in a mobile browser, which is convenient for casual play on the go.
- Fair games – The casino uses encryption and random number generation, and the games are marked as fair/random by the platform.
What Doesn’t Work: The Negatives
The downsides are not minor. Three issues stand out:
- No video poker – If you’re a video poker fan, you’ll find nothing here. The game library skips that entire category.
- 36-hour withdrawal pending time – That’s a full day and a half before the casino even starts processing your payout. Most competitive sites move money in under 12 hours.
- Missing responsible-gambling tools – The details panel shows that deposit limits, self-exclusion, and time-out features are mostly unavailable. That’s a red flag for anyone who wants to play safely.
Payment and Withdrawal Details
Deposits and withdrawals rely on a mix of traditional cards and e-wallets, but the limits and pending time create friction. Here’s the breakdown:
| Method | Deposit | Withdrawal | Fees | Limit |
|---|---|---|---|---|
| Visa, MasterCard | Yes | Yes | None | EUR/USD 2,000/day |
| Payz, Payeer, Perfect Money | Yes | Yes | None | EUR/USD 10,000/week |
| WebMoney, Megafone, Beeline, Tele2, QIWI | Yes | Beeline, QIWI, Tele2 only | None | EUR/USD 40,000/month |
Pending time is fixed at 36 hours. No withdrawal fees are listed, but the daily cap of $2,000 can slow things down for bigger winners.
Player Complaints and Review Reality
AskGamblers lists Fortune Clock as terminated – a very low expert score and a weak player score accompany that status. Out of 36 complaints filed, 30 are marked resolved, which sounds decent. But the average complaint amount is around $3,047, and the average duration is roughly 8 days. Several player reviews are sharply negative, focusing on withdrawal rejections, account closures, and verification delays. The response time from the casino sits at about 2 days – not terrible, but not instant.
Final Takeaway: Should You Play?
If you’re after a huge game library and don’t mind waiting more than a day for your money, Fortune Clock might work for casual play – especially if you stick to small deposits and avoid the need for responsible-gambling tools. But the low scores, the terminated status, the missing video poker, and the repeated complaints about payout problems make it a risky choice for anyone who values speed, safety, or a clean reputation. Proceed with caution, and consider testing the withdrawal process with a tiny amount before committing real cash.